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Cloud and Microsoft Solutions
MICROSOFT 365

Microsoft 365 Services That Keep Your Business Connected

Microsoft 365 brings email, collaboration, productivity and cloud services together. CODE3 helps businesses in Dubai and across the UAE implement, configure, secure and manage Microsoft 365 around the way their teams actually work. From Exchange Online and Outlook to Microsoft Teams, OneDrive, SharePoint, identity and Microsoft 365 security, we help you get more from your Microsoft environment while keeping administration manageable.

SERVICES OVERVIEW

Make Microsoft 365 Work Properly for Your Business

Microsoft 365 is more than business email. Your users, identities, devices, files, collaboration tools and security controls all need to work together. CODE3 provides Microsoft 365 services for businesses in Dubai and across the UAE, covering implementation, migration, configuration, user administration, security, troubleshooting and ongoing support.

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WHAT WE COVER

What Our Microsoft 365 Services Cover

From first-time setup to day-to-day administration and support.

Microsoft 365 Setup & Configuration

Set up your Microsoft 365 environment, domains, users, mailboxes, policies and core services correctly from the beginning.

Exchange Online & Business Email

Configure professional business email, mailboxes, shared mailboxes, distribution groups, mail flow and Outlook connectivity.

Microsoft Teams

Configure Teams for business communication, meetings, collaboration and remote working.

SharePoint Online

Set up SharePoint sites, document libraries, permissions and structured collaboration environments.

Explore Microsoft SharePoint
OneDrive for Business

Help users securely store, access, synchronize and share business files through OneDrive.

Microsoft 365 Security

Configure appropriate identity, access, email and collaboration security controls based on your Microsoft 365 licensing and business requirements.

Microsoft 365 Administration

Manage users, groups, licenses, permissions, policies and day-to-day Microsoft 365 administration.

Microsoft 365 Support

Troubleshoot email, Teams, Outlook, OneDrive, SharePoint, account access and other Microsoft 365 issues.

SETUP & DEPLOYMENT

Microsoft 365 Setup & Deployment

Starting Microsoft 365 with the right configuration can make ongoing administration much easier.

Tenant & Domain Setup
The foundational configuration every other Microsoft 365 service builds on.
DNS Configuration
Records set correctly so mail flow and services resolve reliably.
User & Mailbox Creation
Accounts and mailboxes created and ready for day one.
License Assignment
The right license matched to each user's role and requirements.
Exchange Online Configuration
Business email configured and ready to send and receive.
Microsoft Teams Setup
Teams configured for communication and collaboration from launch.
SharePoint & OneDrive Configuration
File storage and collaboration structured before users start saving files.
Security Baseline Configuration
Sensible default security settings applied from the start.
Authentication Configuration
Sign-in and access configured securely for every user.
Testing & Handover
Core services verified and explained before go-live.

The exact configuration depends on your Microsoft 365 plan, existing environment and business requirements.

MIGRATION

Microsoft 365 Migration Services

Moving from an existing email or collaboration platform requires more than transferring mailboxes.

Migration Planning

Review your existing environment, users, domains, mailboxes and data before migration.

Explore Microsoft 365 Migration
Microsoft 365 Preparation

Prepare the tenant, identities, domains, licenses and required configuration.

Mailbox & Data Migration

Move supported business email and relevant data into Microsoft 365 according to the agreed migration scope.

DNS & Mail Flow

Coordinate required DNS and mail-flow changes during the migration.

User Transition

Help users move to Outlook, Teams, OneDrive and other Microsoft 365 services.

Testing & Verification

Verify mail flow, access, synchronization and core services before completing the transition.

CODE3 provides dedicated Microsoft 365 Migration services covering the full process from planning through to verification.

EMAIL & EXCHANGE ONLINE

Microsoft 365 Email & Exchange Online

Business email remains one of the most important Microsoft 365 services.

Business Email Setup
Professional email configured and ready for your team.
Custom Domain Configuration
Your own domain connected correctly to Microsoft 365.
User & Shared Mailboxes
Individual and shared mailboxes set up for how your team actually works.
Distribution Groups
Group email addresses configured for teams and departments.
Mail Flow & Outlook Configuration
Email routing and Outlook connectivity configured and tested.
Mobile Email Access
Secure email access configured across phones and tablets.
SPF, DKIM & DMARC Configuration
Authentication records configured to protect your domain from spoofing.
Email Troubleshooting
Diagnosing and resolving mail flow and delivery issues.
Mailbox Administration
Ongoing management of mailboxes as your team changes.

Microsoft recommends configuring SPF, DKIM and DMARC for custom Microsoft 365 domains as part of email and collaboration protection.

COLLABORATION

Microsoft Teams, SharePoint & OneDrive

Microsoft 365 file collaboration and communication work best when structured properly from the start.

Microsoft Teams

Microsoft Teams can bring meetings, chat, calling and collaboration into one workplace environment.

Common applications:
  • Teams & channel structure
  • Meeting configuration
  • Collaboration & remote-work settings
  • Teams with meeting-room technology
SharePoint Online

Microsoft 365 file collaboration works best when storage, permissions and user access are structured properly.

Common applications:
  • Site setup & document libraries
  • Permissions & team collaboration
  • File organization & access configuration
Explore Microsoft SharePoint
OneDrive for Business

Secure, synchronized file storage and sharing built for individual users.

Common applications:
  • User setup & synchronization
  • File access & sharing configuration
  • User migration support

We help businesses establish practical file-sharing structures instead of simply enabling cloud storage.

SECURITY & IDENTITY

Microsoft 365 Security & Identity

Microsoft 365 security should be considered alongside users, devices, identities and business data.

Multi-Factor Authentication
An extra layer of verification beyond just a password.
Identity & Access Configuration
Controlling who can access what across your Microsoft 365 environment.
Microsoft Entra ID
Identity and access management for users and applications.
Conditional Access
Access rules based on device, location or risk level.
Email Security
Protection against phishing, spoofing and malicious email.
Device Access Controls
Managing which devices can access business data.
Microsoft Defender Services
Threat protection across email, identity and endpoints.
Microsoft Intune
Device management and compliance policies where available.
Security Policy Configuration
Policies configured to match your organization's requirements.

Microsoft's current Microsoft 365 security stack includes services such as Defender, Entra ID, Intune and Purview, with capabilities varying by plan and licensing. Security features and availability depend on the Microsoft 365 subscription and configuration selected for your organization.

ADMINISTRATION & SUPPORT

Microsoft 365 Administration & Support

Your Microsoft 365 environment needs ongoing administration as employees join, leave and change roles.

Microsoft 365 Administration & Management

This can be delivered as part of ongoing IT support, managed IT services or a defined Microsoft 365 support requirement.

Common applications:
  • User accounts, licenses & groups
  • Shared mailboxes & permissions
  • Administrative roles & security policies
  • Teams, SharePoint & OneDrive management
Microsoft 365 Support for Your Users

When users experience Microsoft 365 problems, the issue may involve email, identity, devices, applications or connectivity.

Common applications:
  • Outlook & email issues
  • Login & authentication problems
  • Teams meeting & OneDrive sync issues
  • SharePoint access & application errors
LICENSING

Microsoft 365 Licensing & Cost Optimization

Choosing the right Microsoft 365 license is part of implementing the right solution.

Current License Review
Understanding what you have and whether it matches actual usage.
User & Productivity Requirements
Matching licenses to what each user actually needs to do.
Security & Device Management Requirements
Confirming your plan covers the security capabilities you need.
Unused License Identification
Finding licenses that are paid for but not being used.
License Assignment
Assigning the right license tier to the right user.
Business Growth Planning
Planning licensing changes alongside team growth.

Microsoft 365 Services focus on implementation, configuration, administration, security, migration and support, while Microsoft Licensing Services focus on selecting, procuring and managing the appropriate Microsoft licenses — related, but distinct parts of CODE3's offering.

Need a dedicated licensing review?

Explore Microsoft Licensing Services
GROWTH & NEW OFFICES

Microsoft 365 for New Offices & Growing Businesses

Your Microsoft 365 environment should change as your organization changes.

Microsoft 365 for New Offices

Setting up a new office is easier when Microsoft 365 is planned alongside the rest of your IT environment, rather than as an isolated service.

Common applications:
  • Business email & user accounts
  • Network, Wi-Fi & firewalls
  • Endpoint management & cybersecurity
  • Meeting room technology & backup
Explore New Office IT Setup
Employee Onboarding & Offboarding

Create accounts and assign licenses for new hires, and manage access and business data when employees leave, according to your organization's procedures.

Business Expansion

Add users, licenses, locations and collaboration requirements as your business grows, coordinated with networks, devices, security and managed IT services.

OUR DELIVERY PROCESS

How We Deliver Microsoft 365 Services

A structured process for setup, migration, security and ongoing Microsoft 365 support.

STEP 01

Understand Your Environment

We review your business requirements, users, current Microsoft services and existing IT environment.

STEP 02

Assess Your Microsoft 365 Setup

We identify configuration, licensing, migration, security and support requirements.

STEP 03

Build the Service Plan

We define the Microsoft 365 services and implementation scope required for your business.

STEP 04

Configure or Migrate

Our team carries out the agreed setup, configuration, migration or optimization work.

STEP 05

Test & Validate

We verify users, email, applications, access, collaboration and required security controls.

STEP 06

Support & Manage

We remain available for troubleshooting, administration, changes and ongoing Microsoft 365 support.

Ready to get more from Microsoft 365?

Talk to Our Microsoft 365 Experts
HOW THEY DIFFER

Microsoft 365 Services vs Microsoft 365 Migration

Related services covering different stages of your Microsoft 365 environment.

Microsoft 365 Services
Focus
Ongoing Microsoft 365 environment support
Core Activity
Setup and configuration
People
User administration
Collaboration
Teams, SharePoint and OneDrive support
Access
Security and access configuration
Ongoing
Troubleshooting and management
Microsoft 365 Migration
Focus
Moving from an existing platform
Core Activity
Migration planning
People
Mailbox and data migration
Collaboration
Domain and mail-flow transition
Access
User transition
Ongoing
Testing and post-migration support
PLAN YOUR MICROSOFT 365 SETUP

Request a Microsoft 365 Assessment

Answer a few quick questions and we'll suggest a starting point for your Microsoft 365 project.

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Ready to talk it through?

This gives a starting point only — CODE3 confirms the exact scope after a short consultation.

Talk to Our Microsoft 365 Experts
WHY CHOOSE US

Why Choose CODE3 for Microsoft 365?

Microsoft 365 is powerful, but only if it's set up and managed properly.

01

Proper Licensing Guidance

We help you choose the right licenses for your team, avoiding overspending on unused features.

02

Security Configuration

Proper security settings to protect your business email and data.

03

Ongoing Management

We can manage your Microsoft 365 environment on an ongoing basis, not just set it up and leave.

04

User Support

Help for your team when they run into issues with Microsoft 365 apps and services.

Want to see how we can support your business?

Talk to Our Experts
WHY WORK WITH US

How We Support Your Microsoft 365 Environment

Most Microsoft 365 problems show up after go-live. We stay involved.

01

Assessment

We understand your current setup and what your business needs from Microsoft 365.

02

Configuration

We set up licensing, security and collaboration tools properly.

03

Training

We help your team understand how to use the tools available to them.

04

Ongoing Support

We remain available for support and management after setup.

Want to Get More From Microsoft 365?

Tell us about your current setup and we'll help you make the most of it.

Businesses That Trust CODE3 With Their Microsoft 365 Environment

From small offices to larger organizations, businesses across Dubai and the UAE rely on CODE3 for Microsoft 365 support.

LULU GROUP
NMDC
ARAMTEC
GAMBIT PUBLIC RELATION
ADNOC
DP WORLD
LANDMARK GROUP
BURJEEL HOLDINGS

Interested in partnering with CODE3?

Partner With Us

Backed by Established Technology Partners

As a Microsoft-focused IT provider, we help businesses get genuine value from their Microsoft 365 investment.

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AWS Partner - Advanced Tier Services
Acronis partner logo

Interested in partnering with CODE3?

Partner With Us
CLIENT VOICES

What Our Clients Say About Working With CODE3

5.0Google reviews

Excellent IT service and support! The team at CODE3 provides reliable solutions with quick response times.

KD
Karen D'cruz
Google Review

Good customer service

BJ
basil jasheem
Google Review

Got a small meeting room setup with the Yealink MeetingBar A20, CTP18 touch panel, and a 55-inch Samsung 4K display. The audio and video quality are good, and joining meetings is easy. Installation was smooth, and everything works as expected. Happy with the service.

KD
Kalanithi D
Google Review

Got IT AMC support for my office, covering desktops, laptops, printers, and network issues. The team was helpful in troubleshooting problems, maintaining the systems, and keeping things running smoothly. Good response and practical support whenever needed.

SK
Siva Kumar
Google Review

Installed an Epson portable projector for our classroom, and it works really well for teaching and presentations. The display is clear, and setting it up is easy. It makes showing lessons and videos to students much more convenient. Happy with the service.

S
Sharath27
Google Review

Excellent IT service and support! The team at CODE3 provides reliable solutions with quick response times.

KD
Karen D'cruz
Google Review

Good customer service

BJ
basil jasheem
Google Review

Got a small meeting room setup with the Yealink MeetingBar A20, CTP18 touch panel, and a 55-inch Samsung 4K display. The audio and video quality are good, and joining meetings is easy. Installation was smooth, and everything works as expected. Happy with the service.

KD
Kalanithi D
Google Review

Got IT AMC support for my office, covering desktops, laptops, printers, and network issues. The team was helpful in troubleshooting problems, maintaining the systems, and keeping things running smoothly. Good response and practical support whenever needed.

SK
Siva Kumar
Google Review

Installed an Epson portable projector for our classroom, and it works really well for teaching and presentations. The display is clear, and setting it up is easy. It makes showing lessons and videos to students much more convenient. Happy with the service.

S
Sharath27
Google Review

Excellent IT service and support! The team at CODE3 provides reliable solutions with quick response times.

KD
Karen D'cruz
Google Review

Good customer service

BJ
basil jasheem
Google Review

Got a small meeting room setup with the Yealink MeetingBar A20, CTP18 touch panel, and a 55-inch Samsung 4K display. The audio and video quality are good, and joining meetings is easy. Installation was smooth, and everything works as expected. Happy with the service.

KD
Kalanithi D
Google Review

Got IT AMC support for my office, covering desktops, laptops, printers, and network issues. The team was helpful in troubleshooting problems, maintaining the systems, and keeping things running smoothly. Good response and practical support whenever needed.

SK
Siva Kumar
Google Review

Installed an Epson portable projector for our classroom, and it works really well for teaching and presentations. The display is clear, and setting it up is easy. It makes showing lessons and videos to students much more convenient. Happy with the service.

S
Sharath27
Google Review

Ready to experience the same level of service?

Become Our Next Success Story
INDUSTRIES WE SERVE

Industries We Serve

Corporate Offices

IT infrastructure and support built for the day-to-day needs of modern corporate workplaces.

Government

Secure, compliant technology solutions aligned with government standards and public sector requirements.

Healthcare

Reliable IT and security infrastructure that protects patient data and keeps critical systems running.

Education

Connected campus technology that supports digital learning, from classrooms to administration.

Hospitality

Guest-ready networks, AV, and support systems that keep hotels and venues running smoothly.

Retail

Dependable connectivity and systems that keep stores, POS, and customer experience running.

Banking & Finance

High-security infrastructure built for the compliance and uptime demands of financial institutions.

Manufacturing

Resilient industrial IT and network infrastructure that keeps production environments running.

Logistics & Warehousing

Connected infrastructure that keeps tracking, inventory, and operations moving efficiently.

Construction

On-site and office IT support built around the pace and demands of construction projects.

Real Estate

Smart building and connectivity solutions for developments, offices, and property management.

Residential

Reliable home networking and smart technology solutions for residential communities.

Small & Medium Businesses (SMBs)

Cost-effective, scalable IT solutions that grow with your business.

Enterprise Organizations

Enterprise-grade infrastructure, security, and support built for scale and complexity.

Telecommunications

Empowering telecom providers with secure networking, cloud, cybersecurity, and managed IT solutions.

Don't see your industry listed? We can still help.

Find Your Industry Solution
FAQS

Frequently Asked Questions About Microsoft 365

Find answers to common questions about Microsoft 365.

Can't find the answer you're looking for?

Still Have Questions? Contact Us

Microsoft 365 typically includes email (Outlook), file storage (OneDrive/SharePoint), collaboration tools (Teams) and the Office apps, though specific features depend on your license plan.

Make Microsoft 365 Work Harder for Your Business

Tell us about your current setup, and we'll help you configure and manage it properly.

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