Keep Your IT Running Without Waiting for Something to Break
ضمان أقصى وقت تشغيل بخدمات عقد صيانة سنوي استباقية، تشمل الصيانة الوقائية، والدعم عن بُعد وفي الموقع، ومراقبة الأنظمة، وإدارة تقنية معلومات متخصصة للشركات في دبي والإمارات.
خدمات عقد صيانة سنوي موثوقة للشركات الحديثة
توفر خدمات عقد الصيانة السنوي (AMC) لدينا إدارة كاملة لبنيتك التحتية لتقنية المعلومات، مما يساعد الشركات على تقليل التوقف، وتحسين أداء النظام، والحفاظ على عمليات آمنة. من الصيانة الوقائية ومراقبة الشبكة إلى دعم سطح المكتب وحل المشكلات السريع، يضمن مهندسونا ذوو الخبرة تشغيل تقنيتك بكفاءة بينما تركز على نمو عملك.
خدمات عقد صيانة سنوي شاملة تحت عقد واحد
تغطي خطط عقد الصيانة السنوي لدينا كل جانب من بنيتك التحتية لتقنية المعلومات، لضمان أداء موثوق، وأمان مُعزز، وعمليات أعمال دون انقطاع.
الصيانة الوقائية
فحوصات دورية، وتحديثات برمجية، وصيانة استباقية لمنع التوقف غير المتوقع.
الدعم عن بُعد وفي الموقع
استكشاف أخطاء سريع عن بُعد مدعوم بمساعدة متخصصة في الموقع كلما لزم الأمر.
مراقبة الشبكة
مراقبة مستمرة لبنيتك التحتية الشبكية لتحديد وحل المشكلات قبل أن تؤثر على العمليات.
إدارة الخوادم
صيانة شاملة للخوادم، وتحسين الأداء، والتحقق من النسخ الاحتياطي، وإدارة الأمان.
Desktop & User Support
Keep employees productive. From workstation problems and software issues to connectivity and user access, our support team helps resolve everyday IT problems.
IT Infrastructure Maintenance
Look after the technology your business depends on. We can support the maintenance of networking, servers, Wi-Fi, security systems and other IT infrastructure covered under your agreement.
هل تريد معرفة كيف يمكننا دعم عملك؟
تحدث مع خبرائناWhat Can Your IT AMC Cover?
Every business has a different IT environment. Your AMC can be built around the systems that are important to your day-to-day operations.
لماذا تثق الشركات بـ CODE3
نجمع بين الخبرة التقنية والدعم الاستباقي والخدمة سريعة الاستجابة لتقديم حلول تقنية معلومات موثوقة للشركات في دبي والإمارات.
Business Continuity
Regular maintenance and monitoring help reduce the likelihood of unexpected IT failures disrupting your operations.
Predictable IT Costs
An annual maintenance agreement gives you a clearer way to budget for ongoing IT support instead of dealing with unexpected repair costs every time something goes wrong.
Faster Troubleshooting
When our team already understands your environment, troubleshooting can start with context rather than from scratch.
استفسار سريع
احصل على مكالمة من فريقنا خلال دقيقة واحدة.
Get an IT AMC for Free
Yes, you heard it right.
A full IT AMC that covers and secures all your IT assets, on us for 30 days.
- Hardware and software support within agreed scope
- Proactive monitoring and maintenance
- Remote and on-site assistance
- No annual commitment during the trial
اختر تغطية عقد الصيانة السنوي التي تناسب عملك
من التغطية الشاملة الكاملة إلى الدعم عند الطلب، تُنظم خطط عقد الصيانة السنوي لدينا لتتناسب مع طريقة عمل شركتك الفعلية.
عقد صيانة سنوي شامل
تغطية كاملة للأجهزة والبرامج والعمالة، بما في ذلك استبدال القطع وزيارات دعم غير محدودة، بتكلفة سنوية واحدة يمكن التنبؤ بها.
عقد صيانة سنوي غير شامل
صيانة وقائية وعمالة دعم غير محدودة مع فوترة الأجهزة والقطع بشكل منفصل، مثالي للرعاية الاستباقية بتكلفة ثابتة أقل.
دعم عند الطلب
دعم بالدفع أولاً بأول للشركات التي تريد مساعدة متخصصة متاحة عند الطلب، دون الالتزام بعقد سنوي كامل.
IT AMC Response Times You Can Rely On
When something goes wrong, you need to know what happens next. Our AMC agreements define support priorities and response commitments so your team understands how incidents are handled.
Complete system outage or critical failure
Reduced functionality with a workaround available
Is an IT AMC Right for Your Business?
An annual maintenance contract can make sense if IT problems are becoming difficult to manage reactively.
Business Fit
- Your business relies heavily on IT systems.
- You don't have a dedicated internal IT team.
- You have servers, networks or other business-critical infrastructure.
- You want more predictable IT support costs.
- You want regular maintenance instead of waiting for equipment to fail.
A proven approach to delivering technology excellence
From initial consultation to ongoing support — every solution is strategically designed, seamlessly implemented, and continuously optimized.
Understand Your Environment
We start by reviewing your infrastructure, users, devices, systems and business requirements.
Define the AMC Scope
We agree which systems and services need to be covered and what level of support your business requires.
Baseline & Document
We establish an understanding of the current environment so future issues can be identified more easily.
Maintain & Monitor
Our engineers perform scheduled maintenance and monitor agreed systems to identify issues early.
Respond & Resolve
When an issue occurs, our support team works through the agreed support process and SLA.
Review & Improve
IT environments change over time. Regular reviews help identify new risks, outdated equipment and areas where the service can be improved.
Understand Your Environment
We start by reviewing your infrastructure, users, devices, systems and business requirements.
Define the AMC Scope
We agree which systems and services need to be covered and what level of support your business requires.
Baseline & Document
We establish an understanding of the current environment so future issues can be identified more easily.
Maintain & Monitor
Our engineers perform scheduled maintenance and monitor agreed systems to identify issues early.
Respond & Resolve
When an issue occurs, our support team works through the agreed support process and SLA.
Review & Improve
IT environments change over time. Regular reviews help identify new risks, outdated equipment and areas where the service can be improved.
Ready to kick off your next project with us?
Start Your ProjectNot ready for a full enquiry? We'll call you.
Leave your details and let us know your company size, and one of our IT AMC specialists will call you back within one business day.
Request a Call Back
Industries We Serve
IT infrastructure and support built for the day-to-day needs of modern corporate workplaces.
Secure, compliant technology solutions aligned with government standards and public sector requirements.
Reliable IT and security infrastructure that protects patient data and keeps critical systems running.
Connected campus technology that supports digital learning, from classrooms to administration.
Guest-ready networks, AV, and support systems that keep hotels and venues running smoothly.
Dependable connectivity and systems that keep stores, POS, and customer experience running.
High-security infrastructure built for the compliance and uptime demands of financial institutions.
Resilient industrial IT and network infrastructure that keeps production environments running.
Connected infrastructure that keeps tracking, inventory, and operations moving efficiently.
On-site and office IT support built around the pace and demands of construction projects.
Smart building and connectivity solutions for developments, offices, and property management.
Reliable home networking and smart technology solutions for residential communities.
Cost-effective, scalable IT solutions that grow with your business.
Enterprise-grade infrastructure, security, and support built for scale and complexity.
Empowering telecom providers with secure networking, cloud, cybersecurity, and managed IT solutions.
Don't see your industry listed? We can still help.
Find Your Industry SolutionGetting Started Is Simple
From your first call to ongoing support, here's what to expect when you partner with CODE3 for IT AMC.
Contact & Requirement Review
Share your infrastructure details and support needs so we can recommend the right AMC coverage.
Site & Infrastructure Assessment
Our engineers assess your current environment to identify risks and maintenance priorities.
Agreement & Onboarding
We finalize your AMC contract and onboard your systems into our monitoring and support platform.
Ongoing Support & Monitoring
Your dedicated team delivers proactive maintenance, monitoring, and rapid response for the life of your contract.
Contact & Requirement Review
Share your infrastructure details and support needs so we can recommend the right AMC coverage.
Site & Infrastructure Assessment
Our engineers assess your current environment to identify risks and maintenance priorities.
Agreement & Onboarding
We finalize your AMC contract and onboard your systems into our monitoring and support platform.
Ongoing Support & Monitoring
Your dedicated team delivers proactive maintenance, monitoring, and rapid response for the life of your contract.
Ready to get started with IT AMC?
Schedule a CallTypical Provider vs. CODE3 360° AMC
See how a structured AMC partnership compares to ad-hoc, break-fix IT support.
Typical Provider
- Reactive support after something breaks
- Unpredictable repair and callout costs
- Generic support with no account history
- Limited or unclear response commitments
- Maintenance only when something fails
- Single point of contact, no escalation path
الأسئلة الشائعة
اعثر على إجابات للأسئلة الشائعة حول خدمات عقد الصيانة السنوي لدينا، وخطط الدعم، وأوقات الاستجابة، وكيف نساعد الشركات على الحفاظ على عمليات تقنية معلومات آمنة وموثوقة.
لم تجد الإجابة التي تبحث عنها؟
لا تزال لديك أسئلة؟ تواصل معناAn IT Annual Maintenance Contract is an agreement between a business and an IT service provider covering ongoing maintenance, technical support and other agreed IT services for a defined period.
هل أنت مستعد لتبسيط إدارة تقنية المعلومات لديك؟
تعاون مع CODE3 للحصول على خدمات عقد صيانة سنوي موثوقة تُبقي أنظمتك آمنة، وفريقك منتجًا، وعملك يعمل دون انقطاع.